Steve, did you really think that a website with a URL like example.com was going to be legit? If Amazon said to contact us directly then I suggest you take their advice and do so - asap!

the laptop i bought from your amazon store is not working.. this model https://www.dngbqjkapg.net amazon said to contact you directly for tech support or returns? this was purchased as a gift, plz get back to me asap thanks, Steve